October 10, 2013 admin

Discovery Year End Process

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It is time again for Discovery Health members to look at their healthcare plans and get a chance to change their plans for the following year if they want to.

As you can imagine, these changes have administrative implications, so the timelines below are designed to communicate how to approach your changes, and to make the process easier for all involved.

27 September 2013 – the Discovery website will go live so you can view the year-end revision communication for members and employers. You will also be able to make plan changes for 2014.

October 2013 – Employer and member communication starts. Discovery will send letters explaining plan choices and contributions for 2014. It will include health plan brochures with these letters, which summarise the changes to their health plans and benefits for 2014.

Letters to employers will contain schedules with all the important information about employees, including their monthly contributions as on 20 September 2013.

13 December 2013 – the deadline for plan changes. The easiest way to make changes to your employees health plans is by logging onto the Employers and Group Admin section on www.discovery.co.za

Employees will also be able to view their plan and contribution for 2014 on the Discovery mobile app.

Please feel free to contact my office if you need any assistance with your plan.

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